Pandora cuts 180 staff from regional offices in global reorg

Danish jewellery giant Pandora has announced a new company structure that will eliminate an organisational layer between the global headquarters and local markets with the aim of getting closer to the customer and speeding up the execution of marketing campaigns and product launches.

Effective April 2, Pandora will close its three regional organisations (Americas, EMEA and APAC) and group the 100-plus markets where it operates into 10 clusters, each headed by a general manager.

The general managers, based in the largest market in each cluster, will report to a newly established chief commercial officer position, who will report directly to Pandora’s president and CEO, Alexander Lacik, and be part of the executive leadership team.

The three current regional presidents will step down from the executive leadership team and 180 employees from regional offices and markets will leave the company.

The total cost of the reorganisation is expected to amount to around DKK 1.3 billion ($310 million), with one-off costs of around DKK 0.2 billion ($48 million), primarily related to severance payments, additional consultancy support, extraordinary recruitment costs and other costs of closing down the regional offices.

David Allen, currently president of Pandora EMEA will stay with Pandora and support the company’s turnaround plan, Programme NOW, while Sid Keswani, current president of Pandora Americas, will become president of the North America cluster.


Kenneth Madsen, current president of Pandora Asia Pacific, will leave the company.

The cost reductions from the redundancies of 180 employees are expected to be largely offset by costs related to the further strengthening of the global organisation, limiting the net cost savings.

Lacik said in a statement that the new structure would ensure feedback from customers was incorporated into new designs more quickly.

“The reorganisation will reduce organisational complexity, enable Pandora to execute with more speed and agility, and add critical capabilities required to support growth,” he said.

This story originally appeared on sister site Inside Retail Australia.

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