eClinicalWorks signs deal with Specsavers

SpecsaverseClinicalWorks, a provider of healthcare IT solutions for primary and secondary care, today announced that the company is expanding into the UK market and has signed a deal to work internationally with Specsavers.

eClinicalWorks is a provider of electronic patient records (EPR) and practice management solutions in the US, with a customer base of more than 115,000 physicians. Specsavers will use eClinicalWorks’ systems as a global platform linking customers’ vision and hearing information with the retail side of the business.

Specsavers will use the eClinicalWorks cloud-based platform to hold customers’ optical records while linking into Specsavers’ product data, CRM, finance and store ordering systems. The single database will streamline operations by connecting the EPR with lens and frame data, inventory and point of sale. The system provides an international private cloud with multi-language capabilities and will be used globally in all Specsavers stores. The technology is currently being implemented in New Zealand, before rolling out in European markets, including the UK, as well as Australia.

“At Specsavers, we have over 1,700 stores in 10 countries,” said Phil Pavitt, chief information officer at Specsavers. “Our previous system varied between stores and had multiple versions, so we wanted a single, modern platform to streamline our operations worldwide and support our further growth. We’ve found the eClinicalWorks platform easy to implement. In our first store, we had planned to run eClinicalWorks alongside our old system for four weeks as a back-up, but after only three days we switched to eClinicalWorks entirely. eClinicalWorks is an excellent match for Specsavers, both in terms of technology and the entrepreneurial ethos of the company.”

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